FAQ
Is Zhane Beauty Collection Sold In Any Retail Stores?
Not As Of Yet.
Are Your Products cruelty free?
Yes All Products Are Cruelty Free & Some Are Vegan.
Will I get a order confirmation?
Yes, when your order is successfully completed you will automatically receive a confirmation.
OMG My Package Was Stolen!! What Could You Do?
Please keep in mind that if there are any lost, stolen, or Damaged items, our company is not responsible. Once Orders are shipped from us, it is out of our hands. Kindly contact your post local post office.
Once I’ve placed my order, will I be able to modify it?
No, unfortunately you will not be able to change anything once order is placed.
Can I change my shipping address for my order?
Sure, please emails us before items are shipped out.
How Long Does Processing & Shipping Take?
Approximately 2-6 Business Days For US Orders, For All International Orders It Usually Takes 10-12 Business Days. Once Shipped, a tracking number will Be sent.
Items are shipped between Tuesday-Thursday
Zhané Skincare
Are All Of Your Skin Care Products Natural?
Yes, All Skin Care Products Are Handmade Using All Natural Ingredients
PSA: All Skincare Products Take 7-10 Business Days To Process
All Orders Are Final Sale.
Once Order Has Been Placed, Payments Are Nonrefundable.